Privacy Policy & Terms of Use
Last updated: September 30, 2026
Welcome to Only Between Us. Your privacy, comfort, and trust are important to us. This page explains how information may be collected and used when you visit our website or use our services, as well as the terms that apply when booking a conversation.
Privacy Policy
Information We Collect
When you contact us, make a booking, purchase a conversation package, make a donation, or otherwise interact with our website, we may collect information such as your:
- Name
- Email address
- Contact information
- Booking and appointment information
- Messages or inquiries you voluntarily send to us
- Transaction and payment-related information
Please do not submit highly sensitive personal, medical, financial, or confidential information through our website or contact forms.
How We Use Your Information
Information collected through Only Between Us may be used to:
- Process and manage bookings
- Communicate with you about your conversations or inquiries
- Process payments or donations
- Provide and improve our services
- Maintain appropriate business and administrative records
- Meet legal or regulatory requirements
We do not sell your personal information.
Payments and Third-Party Services
Only Between Us may use third-party providers to operate parts of the website, process payments, manage bookings, host the website, or provide other technical services.
Information provided through those services may also be processed according to the privacy policies and terms of the applicable provider.
Protecting Your Information
Reasonable measures are taken to protect personal information under our control.
However, no website, email system, or electronic communication method can be guaranteed to be completely secure. Please consider this before sending personal or sensitive information electronically.
Your Privacy Rights
Depending on the laws applicable to you, you may have rights concerning your personal information, including requesting access to or correction of certain information.
Questions or requests concerning your personal information can be submitted through the Contact page on our website.
Terms of Use
By accessing the Only Between Us website or purchasing or using our services, you agree to these Terms of Use.
What Only Between Us Provides
Only Between Us offers dedicated one-on-one conversation sessions.
These conversations are intended to provide a personal space for genuine conversation,
What Only Between Us Provides
Only Between Us offers dedicated one-on-one conversation sessions.
These conversations are intended to provide a personal space for genuine conversation, connection, and human interaction.
You don't need to have a problem or a particular reason to book a conversation. Conversations may be about everyday life, relationships, work, travel, interests, personal experiences, good news, ideas, or simply whatever you feel like talking about.
Not Professional Services
Only Between Us is not therapy, counselling, psychotherapy, coaching, medical care, or crisis intervention.
Conversations do not constitute medical, psychological, legal, financial, or other professional advice.
Information or personal experiences shared during a conversation should not be used as a substitute for advice from a qualified professional.
Only Between Us does not diagnose or treat medical or mental health conditions.
If you are experiencing an emergency or believe that you or another person may be in immediate danger, contact the appropriate emergency services in your location.
Conversation Boundaries
Only Between Us is intended to provide respectful and genuine conversation.
We reserve the right to end or refuse a conversation involving threatening, abusive, discriminatory, sexually inappropriate, harassing, illegal, or otherwise seriously inappropriate behaviour.
Bookings and Payments
Prices, session lengths, packages, and payment details are displayed on the website at the time of purchase.
By completing a purchase, you agree to the price and conditions presented to you before checkout.
Any applicable taxes or additional charges will be disclosed where required.
Cancellations and Rescheduling
We understand that plans can change.
Any cancellation, rescheduling, expiration, or refund conditions applicable to a conversation or package will be communicated when booking or purchasing the service.
Nothing in these Terms is intended to limit any cancellation, refund, or other consumer rights that cannot legally be excluded.
If Only Between Us needs to cancel a scheduled conversation, reasonable efforts will be made to reschedule it or provide an appropriate remedy.
Donations
Donations to Only Between Us are voluntary and separate from payments made in exchange for conversation services.
A donation is not required to book or participate in a conversation.
Unless Only Between Us becomes a registered charity or otherwise legally authorized to issue official charitable donation receipts, donations are not eligible for official charitable tax receipts.
Confidentiality
We respect the personal nature of our conversations and treat them with discretion.
However, Only Between Us is not a professional service subject to doctor-patient, therapist-client, solicitor-client, or other legally protected professional privilege.
Absolute confidentiality cannot be guaranteed where disclosure is required or permitted by applicable law, or where reasonably necessary to address an immediate safety or legal concern.
Website Content
The content of this website is provided for general informational purposes.
Unless otherwise indicated, website content, branding, text, and original materials belonging to Only Between Us may not be reproduced or commercially used without permission.
Changes to These Terms
Only Between Us may update these Terms or Privacy Policy from time to time to reflect changes to our services, practices, or legal requirements.
The most recent version will be posted on this website with an updated revision date.
Contact
If you have questions about these Terms, our services, or how your personal information is handled, please contact us through the Contact page at Only Between Us.
